Delivery Terms and conditions:


Our standard delivery service is 3 - 5 working days provided your chosen items are in stock (if not, we will notify you with a delivery date before proceeding with the order). There is an additional cost for next day delivery.

Our environmental policies ensure that we use recyclable or biodegradable packaging where possible. We also sometimes re-use cardboard outer boxes, but will ensure to the best of our ability that your package reaches you in good condition.

We are able to deliver outside the UK - please email for details.

Postcode exceptions and extended delivery times:  Items sent to postcodes KW15-17,ZE,HS,PA20-75 and PH33-50, AB30-31, AB33-38, AB41 6-8, AB41 6-8, AB41-43, AB43 6-8, AB44-45, AB51-56 & 63, DD8-10, FK8 3, FK17-21, PH10-11, TD15 2 will take one additional day.

Delivery to: The Highlands of Scotland - postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE. Northern Ireland, Isle of Man and Isles of Scilly - postcodes BT, IM, TR21-25) will incur higher charges and delivery times. These will not be shown at the time of ordering, but our team will contact you to agree the charges, before proceeding with the order.


If unfortunately your parcel/goods arrive damaged or faulty or you wish to return it, you must contact us within 8 working days of receiving the parcel on 07775 700371 (Monday to Friday 8am - 5pm) or Please note that all items need to be returned to us within 30 days of receipt, they must be complete and in their original condition and packaging wherever possible. This does not affect your statutory rights.

With the exception of faulty items of goods damaged in transit, please note that we are not responsible for return postage. Once you have contacted us, please ensure that you include the returns slip that will be sent to by email or post, and we recommend that you obtain a proof of posting in case for whatever reason the parcel(s) fail to reach us.

Returns to: Laurels, Middle Taphouse, Liskeard, Cornwall PL14 4NE.